AirTunes Stop Working After Upgrade to iTunes 8.0

After upgrading to iTunes 8, my music streaming from iTunes to my stereo stopped working. I was getting the following error:

"An error occurred while connecting to the remote speaker ‘speaker_name’. An unknown error occurred (-3256)."

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I was running the latest firmware (6.3) on my Airport Express, and running iTunes 8.0 on Windows Vista SP1.  I tried reinstalling iTunes, AirPort Admin Utiliity, turning off AirTunes on the AirPort Admin utility, then turning it back on, but I was still getting the same error.

Finally I found info about the error in the Apple forums here: http://discussions.apple.com/thread.jspa?messageID=8225777 Upon investigation, it looked like that windows firewall was blocking the ports I needed.  But I knew my Windows Firewall Service was disabled (I know, I know, bad me…)

I tried to start the windows firewall service, and it failed with the following error in the System Event Log:

The Windows Firewall service terminated with service-specific error 5 (0x5).

UGH.  Found the following MS article: http://support.microsoft.com/kb/943996  Fixed the registry keys as required and got my firewall service started, and AirTunes worked!

I discovered iTunes 8.0 will not connect to remote speakers (at least on Windows Vista) if the Windows Firewall service is disabled or stopped.  I verified this by disabling the service again, and AirTunes stopped working.  Once I started the service, I was able to stream music.  yay

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4 responses to “AirTunes Stop Working After Upgrade to iTunes 8.0

  1. Ron, this is amazing. You are a genius in my mind. I spent all day googling this issue where I couldn\’t stream music from my vista box controlling itunes, but could from my xp box. I had windows firewall disabled. This fixed it!!! Happy new year!!!!!!!

  2. Thank you for posting this fix that is not available on Apple support. I had the exact problem with the exact versions, but on my computer, both McAfee firewall and Windows firewall were running. When I disabled the Windows firewall, I was able to eliminate the -3256 error code and stream music. I wish that I had seen you fix about six hours ago. Thanks again.

  3. I discovered iTunes 8.0 will not connect<a href="http://www.17games8.com"><b>魔幻游戏彩虹岛</b></a&gt; to remote speakers (at least on Windows Vista) if the Windows Firewall service is disabled or stopped. I <a href="http://www.17games8.com"><b>星际争霸游戏</b></a&gt; verified this by disabling the service again, and AirTunes stopped working. Once I started the service, I was able to stream<a href="http://www.17games8.com"><b>星际争霸</b></a&gt; music. yay

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